Our Mission

The mission of Houston Medical Group is to provide an exceptional patient care experience that promotes healing and recovery in a compassionate environment. We offer treatment combining traditional, alternative and holistic treatment in a caring and professional environment.

Core Values

We deliver superior quality in all that we do.

At Houston Medical Group, we set high standards of performance for ourselves and for others. We provide superior services to our patients. We continually strive to uphold and improve our reputation for excellence.

We treat others as they would like to be treated.

At Houston Medical Group, we treat each other with respect and promote a positive environment where people feel valued. We are honest and open in our relationships and straightforward in our communications.

We are results-oriented and achieve our objectives.

At Houston Medical Group, we are focused and decisive in achieving our objectives and helping others achieve theirs. We accept responsibility for our decisions and actions. We are accountable for using our time, talents and resources effectively.

We are team players.

At Houston Medical Group, we work together to achieve company objectives. We do our share of the work on time and with superior quality. We share ideas and information. We give honest feedback and accept constructive criticism. We confront difficulties directly and maintain positive working relationships

We're looking for a Collection Agent to join our team. Our ideal candidate will have a background working in an office environment and will be comfortable speaking with customers on the phone to collect outstanding bills. The right candidate will have an excellent memory, strong analytical skills and be able to handle a variety of tasks concurrently. We are looking for a committed, self-motivated, responsible individual who can work well in a team environment while still meeting individual goals.

Responsibilities:

• Use computer software to obtain and collect delinquent accounts.
• Communicate with the debtor via telephone and email.
• Perform regular collections activities to ensure the debtor understands the needs to pay.
• Contact accounts to check on case status.
• Acknowledge and resolve customer questions, complaints, or requests in a timely manner.
• Perform other duties as assigned by supervisor.

Job Type: Full-time

Pay: $12.00 - $16.00 per hour

Benefits:

• Paid sick time
• Paid time off

Weekly day range:

• Monday to Friday

Work setting:

• Office

Experience:

• Microsoft Excel: 1 year (Required)
• Customer service: 1 year (Required)

Language:

• Spanish (Required)

Work Location: In person